Support / FAQ

Q. How can you offer such an unbelievable deal at such a low price?

A. As a company we strive to provide the lowest prices guaranteed. As a global leader in web hosting technology, we have the ability not only to provide exceptional services, but also, excellent customer service and 100% satisfaction! 

Q. If I am unhappy with your services, can I get my money back?

A. Yes, within the first thirty days if you are unsatisfied with our service, we provide an unconditional, no questions asked, money back guarantee! 

Q. How do I transfer my existing domain to your service.

A. A domain transfer is not necessary. All you will need to do is change the nameservers for your domain to the ones provided in your confirmation email.

Q. Do I get a control panel, and what kind of features do they receive?

A. Yes, each account (domain) setup is provided a control panel complete with graphical statistics, easy to setup email accounts, and much more. As for the features included you get: mySQL, FTP, Frontpage, SSL and much more! 

Q. Once I pay, How long does it take my site to be up and running?

A. Once you submit all the appropriate information to us, your account will be active within few hours during normal business hours. This may be longer depending on how long it takes for your dns to become active.

Q. Hmm, this looks like a really good deal, but do I need anything?

A. The only thing you need is a domain name! After that, you have your own website! 

For more answers to your questions, please visit our forums.

We offer 24/7 e-mail support.  Please e-mail with all your questions.
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